How Moving Your Contact Center to the Cloud Eliminates Risk

In this 90 minute web event, Dave Michaels, Principal Analyst, TalkingPointz and Tim Passios, Interactive Intelligence vice president of solutions marketing will discuss the total cost of ownership (TCO) debate between a premises and cloud - how "built-in" obsolescence can affect a premises-based purchase; what if your business model changes and you need to make a technology change; where are you if there is a significant downturn in the economy; what if your selected vendor doesn't keep up competitively?

Sponsor: Interactive Intelligence