Online meetings are ideal for collaboration both within the business and with customers, but too often technology solutions get in the way, creating delays or even missed meetings that can jeopardize opportunities and revenue. Sales teams and other business users need to be able to meet online without having to jump over technology hurdles.
According to a poll of InfoWorld readers, conducted by IDG Research Services, the key benefit that cloud-based meeting applications are expected to provide is increasing the number and frequency of successful calls. Following closely is the expectation that the technology solution will improve customer satisfaction. Read this QuickPulse report for more details.